Refunds

7 Days Money Back GUARANTEE if you received an item that is damaged or faulty we will refund the payment back to you (You need to send us the evidence by sending us an email with photos attached). Please contact us within 24 hours after receiving your item if you wish to refund.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging. You’ll also need the receipt or proof of purchase.

Contact our customer service for refund : 60 10-560 3625 (Clinz MY Hotline)

We can only refund the payment for you if it falls under below criteria:

Items are faulty – damaged/broken upon arrival.

We sent wrong item – size, style, color.

*Shipping fee will not be refunded to buyer, it will be incurred by the buyer. 

To be entitled for 7 Days Money Back GUARANTEE product has to be at original condition which was shipped to the buyer. Any product which has been used/ open by the buyer will not be entitled for the refund. 

*All products are carefully packed by seller and is packed with care bubble wraps to ensure product safety.